Luke-Williams

Luke is the Technical Trainer for all CygNet Software at Weatherford and has been with the company since 2014. He teaches all five CygNet Courses (Basic Configuration, Advanced Configuration, Administrator, CygNet Measurement, and Mobile) at the Katy, TX Facility, as well as conducts on-site training by request, Luke teaches courses throughout the year at the CygNet Development Office in San Luis Obispo, CA.

Sending CygNet Feedback Inside Canvas

January 09, 2019 / 0 comments / in General  / by Luke Williams

Since launching the Canvas Training videos, we’ve already seen an uptick in inquiries regarding the application, I wanted to take a moment to make sure you all know about our reporting feedback mechanism…

Canvas Training Videos Now Available

January 08, 2019 / 0 comments / in General  / by Luke Williams

I am pleased to announce that a complete series of introductory Canvas training videos have been completed and are available for on-demand viewing

How To: Submit A Support Ticket

March 09, 2018 / 0 comments / in General  / by Luke Williams

Weatherford Software Support has undergone some big changes since last year, including migrating to a new support ticketing system.

Have you ever tried to submit a support request?  Have you done so using our new system?  It’s easier than ever, with some neat interactive features we want to make sure you know about.

Read on to find out how easy it is to get in touch with a support analyst.

Canvas Preview: Inter-screen Communication

December 19, 2017 / 0 comments / in General  / by Luke Williams

If you’ve been using CygNet for even a little while you will have heard the discussion and seen presentations about the next CygNet HMI, Canvas. With its impending official release this fall we continue this multi-part series by introducing you to some of Canvas’ new and exciting features.

Canvas Preview: Hyperlinking

December 15, 2017 / 0 comments / in General  / by Luke Williams

If you’ve been using CygNet for even a little while you will have heard the discussion and seen presentations about the next CygNet HMI, Canvas.  With its impending official release this fall we continue this multi-part series by introducing you to some of Canvas’ new and exciting features.

Canvas Preview: Relative Facilities

November 14, 2017 / 0 comments / in General  / by Luke Williams

If you’ve been using CygNet for even a little while you will have heard discussion and seen presentations about the next CygNet HMI, Canvas.  With its impending official release this fall we continue this multi-part series by introducing you to some of Canvas’ new and exciting features.

Canvas Preview: Object Builder

November 09, 2017 / 0 comments / in General  / by Luke Williams

If you’ve been using CygNet for even a little while you will have heard discussion and seen presentations about the next CygNet HMI, Canvas.  With its impending official release this fall we continue this multi-part series by introducing you to some of Canvas’ new and exciting features.

Canvas Preview: Text Tool

November 02, 2017 / 0 comments / in General  / by Luke Williams

If you’ve been using CygNet for even a little while you will have heard discussion and seen presentations about the next CygNet HMI, Canvas. With its impending official release this fall we continue this multi-part series by introducing you to some of Canvas’ new and exciting features.

The last post introduced you to the Grid, and showed an example of how the Tag Chooser can be used to easily drive its contents.

In this post post we will introduce the Text Tool.

Canvas Preview: Grid

October 26, 2017 / 0 comments / in General  / by Luke Williams

If you’ve been using CygNet for even a little while you will have heard discussion and seen presentations about the next CygNet HMI, Canvas.  With its impending official release this fall we continue this multi-part series by introducing you to some of Canvas’ new and exciting features.

The last post introduced you to the Chart, and showed an example of how the Tag Chooser can be used to easily drive its contents.

In this post we will introduce the Grid, and show another use case for the (soon to be) infamous Tag Chooser.

Canvas Preview: Chart

October 24, 2017 / 0 comments / in General  / by Luke Williams

If you’ve been using CygNet for even a little while you will have heard discussion and seen presentations about the next CygNet HMI, Canvas.  With its impending official release this fall we continue this multi-part series by introducing you to some of Canvas’ new and exciting features.

The last post introduced you to the Tag Chooser, which you’ll see in action today in this post.

In this post we will introduce the Chart.