Dispute Resolution Program
We understand that conflicts in the workplace may arise and as a company, Weatherford wants to ensure you have options for dealing with these conflicts. Our Dispute Resolution Program (DRP) offers you a flexible process with options for airing and settling almost every kind of workplace concern.
As promised in Weatherford's Code of Business Conduct, we believe that everyone at every level of our Company should be able to raise concerns without fear of retaliation. It is through raising concerns and resolving disagreements that we are able to conduct business in an ethical manner. We have zero tolerance for retaliation, so you can trust that your claims will be heard and respected.
Resolving disagreements when they first occur is the goal. When properly addressed, resolutions can increase understanding among all parties, reduce workplace tension, open up communications, and enhance teamwork.
With a DRP in place, you choose the option for resolution that best suits your situation, including:
A confidential helpline
Assistance from an experienced Ombuds
A variety of internal and external options for resolving differences
The DRP applies to most U.S. Weatherford employees. Those working outside the United States and whose employment relations are not governed by U.S. laws are not covered by the DRP
DRP OMBUDS SERVICES
An Ombuds or Ombuds is a neutral resource whose function is to provide independent, impartial, confidential, and informal assistance to individuals who wish to resolve workplace conflicts or concerns.
When you’re uncertain on how to handle a workplace concern, the DRP Ombuds is an unbiased resource who can consult with you privately and confidentially while offering multiple avenues of solutions to aid in coming to a resolution.
You are encouraged to contact the DRP Ombuds with any workplace concern or when:
You are not sure who to talk to or how to bring a concern forward
You need a safe place to talk, knowing the conversation is confidential and off the record
A neutral and impartial perspective is needed to gain insight into a concern
Seeking assistance with identifying options for dealing with and reporting possible policy violations, violations of the law or the Company’s Code of Business Conduct
Weatherford has adopted the Code of Ethics and Standards of Practice of the International Ombuds Association (IOA) which dictates confidentiality, independence, and neutrality
To get on the road to resolution, contact us via:
DRP Confidential Helpline
713-836-4010 or 844-606-4529 toll-free
DRP Confidential Fax