Be aware of how Microsoft manages their Visual C ++ Redistributable Packages, especially if you are a Citrix/XenApp user!

February 10, 2017 / 0 comments / in General  Support  / by Jacob Allred

Citrix is a great way to serve up clients to your ever-growing sea of CygNet users. We know of many CygNet installations that utilize Citrix, but more recently we’ve run into some interesting issues revolving around the Citrix, Microsoft, and CygNet relationship. Some recent reports have come in with the mistaken impression that CygNet and Citrix aren’t compatible, and that installing CygNet clients will destroy your Citrix instance.

CygNet Redundancy Webinar Summary

February 6, 2017 / 0 comments / in General  / by Luke Williams

NOTE: The following webinar contains content that is specific to CygNet versions 8.5.0 and 8.5.1.  While much of the underlying functionality remains the same, changes were made in CygNet version 9.0 that simplify the steps needed to configure CygNet Redundancy.  For more information on setting up Redundancy in CygNet version 9.0 or later, see the CygNet Redundancy training videos or contact CygNet Support.

CygNet Redundancy was a major feature added in the release of CygNet 8.5, myself and Software Development Manager Mike Borland took some time to walk through what CygNet Redundnacy is all about in our free webinar

CygNet Service Monitoring Service Webinar Summary

February 3, 2017 / 0 comments / in General  / by Luke Williams

Do you have your CygNet Service Monitoring Service up and collecting the Info Items you need for understanding what is happening behind the scenes with each of your sites?  You do right?  Good.  If not, read on

CygNet Designer Webinar Summary

February 2, 2017 / 0 comments / in General  / by Luke Williams

Thanks to everyone who attended the CygNet Designer webinar. If you were unable to make the live webinar, fear not, it was recorded and is now available for you to view at your leisure.

The CygNet Designer webinar introduced and discussed the concept of a site data model and its importance in supporting site health and consistency.  It covered how to build a Blueprint, how to use that Blueprint as a model for checking your existing site, and how to create new facilities and points that adhere to your site Blueprint