Managing the VHS Webinar Summary

April 20, 2017 / 0 comments / in General  / by Luke Williams

Do you understand the difference between the size of your VHS database, and how much of the database is in use?

Which VHS configuration file keywords you should be paying extra attention to?

Do you have the correct alarms setup to alert you when your VHS needs some extra attention?

CygNet Webinar – Managing the VHS

April 6, 2017 / 0 comments / in General  / by Luke Williams

Do you want to get a better handle on how you can work with the VHS (Value History Service)?

The VHS is one of the most commonly asked about services in CygNet Support, and this month we are going to spend some time discussing utilities, keywords, configurations, concepts, and considerations all having to do with the VHS.

CygNet Redundancy Webinar Summary

February 6, 2017 / 0 comments / in General  / by Luke Williams

NOTE: The following webinar contains content that is specific to CygNet versions 8.5.0 and 8.5.1.  While much of the underlying functionality remains the same, changes were made in CygNet version 9.0 that simplify the steps needed to configure CygNet Redundancy.  For more information on setting up Redundancy in CygNet version 9.0 or later, see the CygNet Redundancy training videos or contact CygNet Support.

CygNet Redundancy was a major feature added in the release of CygNet 8.5, myself and Software Development Manager Mike Borland took some time to walk through what CygNet Redundnacy is all about in our free webinar

CygNet Service Monitoring Service Webinar Summary

February 3, 2017 / 0 comments / in General  / by Luke Williams

Do you have your CygNet Service Monitoring Service up and collecting the Info Items you need for understanding what is happening behind the scenes with each of your sites?  You do right?  Good.  If not, read on

CygNet Designer Webinar Summary

February 2, 2017 / 0 comments / in General  / by Luke Williams

Thanks to everyone who attended the CygNet Designer webinar. If you were unable to make the live webinar, fear not, it was recorded and is now available for you to view at your leisure.

The CygNet Designer webinar introduced and discussed the concept of a site data model and its importance in supporting site health and consistency.  It covered how to build a Blueprint, how to use that Blueprint as a model for checking your existing site, and how to create new facilities and points that adhere to your site Blueprint

CygNet Online Courses

October 25, 2016 / 0 comments / in General  / by Luke Williams

I am pleased to announce that we will begin offering a selection of online courses for free, each quarter, beginning January 2017.

Start using the Job Runner today

August 30, 2016 / 0 comments / in General  / by Luke Williams

How do you handle big, time consuming, scripted jobs in the HyperPoint Scripting Service?  When an operation consumes the single-threaded HSS process for longer than desired, other scripts may not execute in a timely fashion.

Do you want to utilize custom .NET assemblies from within CygNet’s VBScript environment?

What if you could do both, right now, from the HSS, with a few simple lines of script?

Good news.  You can!

Is your DDS Audit trail telling you everything it can?

July 5, 2016 / 0 comments / in General  / by Luke Williams

What was the last Data group added to a remote device?  Who edited the data element mapping inside a specific data group, and what was it set to before they changed it?

One of the challenges with administrating a CygNet site can be being aware of the changes made to device configurations, and who made them.