WESC 2017 Slides

May 18, 2017 / 0 comments / in General  / by CygNet Blog Admin

Thanks to everyone who came to WESC 2017! You can download copies of the slides from the CygNet breakout sessions here.

CygNet Webinar – Using the Generic Grid Control in CygNet Studio

May 3, 2017 / 0 comments / in General  / by Luke Williams

In CygNet 8.5.0 we released the Generic Grid Control, an ActiveX control that can be used in CygNet Studio and Vision to display whatever data you choose.

Join Us at WESC 2017!

May 3, 2017 / 0 comments / in General  / by CygNet Blog Admin

Just a reminder that the Weatherford Enterprise Software Conference is happening next week, May 8-10, at the Omni Houston Hotel Westside.

Config file management has changed in a big way

April 21, 2017 / 0 comments / in General  / by CygNet Blog Admin

With the 8.5 release came the birth of a brand-new tool: Config File Manager. Designed to improve upon Config File Updater, this utility makes everything relating to configuration files simpler and more manageable. It allows you to edit any configuration file, validate values in the files and update the file version all from one interface. Let me show you what I mean.

Managing the VHS Webinar Summary

April 20, 2017 / 0 comments / in General  / by Luke Williams

Do you understand the difference between the size of your VHS database, and how much of the database is in use?

Which VHS configuration file keywords you should be paying extra attention to?

Do you have the correct alarms setup to alert you when your VHS needs some extra attention?

CygNet Webinar – Managing the VHS

April 6, 2017 / 0 comments / in General  / by Luke Williams

Do you want to get a better handle on how you can work with the VHS (Value History Service)?

The VHS is one of the most commonly asked about services in CygNet Support, and this month we are going to spend some time discussing utilities, keywords, configurations, concepts, and considerations all having to do with the VHS.

Be aware of how Microsoft manages their Visual C ++ Redistributable Packages, especially if you are a Citrix/XenApp user!

February 10, 2017 / 0 comments / in General  Support  / by Jacob Allred

Citrix is a great way to serve up clients to your ever-growing sea of CygNet users. We know of many CygNet installations that utilize Citrix, but more recently we’ve run into some interesting issues revolving around the Citrix, Microsoft, and CygNet relationship. Some recent reports have come in with the mistaken impression that CygNet and Citrix aren’t compatible, and that installing CygNet clients will destroy your Citrix instance.

CygNet Redundancy Webinar Summary

February 6, 2017 / 0 comments / in General  / by Luke Williams

NOTE: The following webinar contains content that is specific to CygNet versions 8.5.0 and 8.5.1.  While much of the underlying functionality remains the same, changes were made in CygNet version 9.0 that simplify the steps needed to configure CygNet Redundancy.  For more information on setting up Redundancy in CygNet version 9.0 or later, see the CygNet Redundancy training videos or contact CygNet Support.

CygNet Redundancy was a major feature added in the release of CygNet 8.5, myself and Software Development Manager Mike Borland took some time to walk through what CygNet Redundnacy is all about in our free webinar

CygNet Service Monitoring Service Webinar Summary

February 3, 2017 / 0 comments / in General  / by Luke Williams

Do you have your CygNet Service Monitoring Service up and collecting the Info Items you need for understanding what is happening behind the scenes with each of your sites?  You do right?  Good.  If not, read on

CygNet Designer Webinar Summary

February 2, 2017 / 0 comments / in General  / by Luke Williams

Thanks to everyone who attended the CygNet Designer webinar. If you were unable to make the live webinar, fear not, it was recorded and is now available for you to view at your leisure.

The CygNet Designer webinar introduced and discussed the concept of a site data model and its importance in supporting site health and consistency.  It covered how to build a Blueprint, how to use that Blueprint as a model for checking your existing site, and how to create new facilities and points that adhere to your site Blueprint