Service Logging – Extended Mode Webinar Summary

June 21, 2017 / 0 comments / in General  / by Luke Williams

Wouldn’t it be nice if you could retain service log information in a single file even after service restarts?  We think so too!

The Extended service logging configuration mode was added in v8.5 and we covered the feature, and the changes it brings, in our June webinar.

New Report Module

June 16, 2017 / 0 comments / in Applied Engineering  General  / by Blake Miller

We’re excited to announce the next release of the CygNet Report Module. We’ve added a number of cool new features, all of which came from suggestions from our users, so keep those good ideas coming.

CygNet Webinar – Service Logging Extended Mode

June 15, 2017 / 0 comments / in General  / by Luke Williams

Would you like to have additional log file retention options?

In CygNet version 8.5 a new service logging mode, Extended, has been added that provides a new collection of logging options that might just change the way you think about historical service log file retention.

This month we will explain the newly added, Extended Mode, available as a new configuration option in each service’s config file.

8.5.1 Preview: CygNet Broadcast

June 6, 2017 / 0 comments / in API  General  / by Walter Goodwater

Have you ever needed to send a message out to all your CygNet Studio users? Maybe you need to let everyone know about some planned (or unplanned…) server downtime. Or maybe you want to inform everyone about a change to a screen, field asset, or company policy. Or maybe you noticed free cake in the break room and you’re feeling generous. Sure, you could write an email, but does everyone in the control room have Outlook open? If only there was a way to send a message to all open Studio and Vision clients in your site…

Using the Generic Grid Control Webinar Summary

May 31, 2017 / 0 comments / in General  / by Luke Williams

The Generic Grid Control is a simple to use but powerful addition to the Cygnet Studio tool set.  During our May webinar we discussed how to statically and dynamically layout, configure, customize, filter, sort, group, and interact with the grid through VBScript

Creating Custom Canvas Controls (WESC Session)

May 24, 2017 / 0 comments / in General  / by Luke Williams

This year at the Weatherford Enterprise Software Conference, our pre-conference training covered building custom controls for Canvas.  We wanted to make sure that this information was available for everyone, and could be reviewed on-demand.  Blake and I recorded a version of the session offline for you to watch and review at your convenience.  The video and asset files are now ready and included in this post!

A script to quickly configure a host for redundancy

May 22, 2017 / 0 comments / in General  / by CygNet Blog Admin

In preparation for WESC, I had to configure four identical CygNet hosts for redundancy.  Doing the same thing four times didn’t sound like a lot of fun so I decided to write a powershell script!  This is in no way supported or official, but it might help some of you out whenever you find yourself needing to spin up a new CygNet server or configure an existing one for redundancy.  If starting from scratch, you will need to install CygNet via the setup program to get the baseline, and then this script will configure the server to be redundant.  Specifically it will create multiple ARS/RSM service pairs that are properly configured.  For those of you not doing redundancy, you can tweak it to mass modify your config files with specific values or add nonstandard services to your site.

How to write a custom GNS plugin

May 19, 2017 / 2 comments / in General  / by CygNet Blog Admin

At users group last week I wanted to impress everybody with how I could make their phone ring before and after a failover.  Since my machines were hosted in Azure, I wasn’t able to use a Dialogic card so I decided to quickly throw together a notification plugin using Twilio.  Many of you asked about how I did that so I decided to write this blog detailing the steps.  Although this example uses Twilio, it should give you everything you need to deliver your GNS notifications to many other platforms. If you have any questions, or write your own interesting plugin, please share in the comments section so that we can all learn together

WESC 2017 Slides

May 18, 2017 / 0 comments / in General  / by CygNet Blog Admin

Thanks to everyone who came to WESC 2017! You can download copies of the slides from the CygNet breakout sessions here.

CygNet Webinar – Using the Generic Grid Control in CygNet Studio

May 3, 2017 / 0 comments / in General  / by Luke Williams

In CygNet 8.5.0 we released the Generic Grid Control, an ActiveX control that can be used in CygNet Studio and Vision to display whatever data you choose.