Recent Posts

What's New in Canvas 9.4, Part 3

Walter Goodwater

04/02/2020

What's New in Canvas 9.4, Part 2

Walter Goodwater

03/31/2020

What's New in Canvas 9.4, Part 1

Walter Goodwater

03/26/2020

Announcing CygNet 9.4

Jacob Allred

02/28/2020

147

CygNet Operator is released!

January 18, 2016 / 0 comments / in General  / by CygNet Blog Admin

I’m happy to announce that CygNet Operator, our first mobile app, has been officially released!  I won’t go into details on the app as that was already covered in a previous post.  I just wanted to let you all know that you can find the app in the iTunes store by searching for “CygNet Operator”.  You can’t do anything with the app until you connect to a host, so we have a test site running that is publically available.  If you are interested, just email us and we will send you the details (CygNetBlogAdmin@weatherford.com).

145

An Exclusive Event…Only a Select Few Can Even Hear About It

November 16, 2015 / 0 comments / in API Applied_Engineering General Studio_Tips  / by Blake Miller

Consider this scenario.  I have an overview grid screen that has a list of wells with some high level information.  I click on one of the wells and a separate screen opens with more detail.  On that detail screen, I click on a button that opens another screen that has a trend with various well points.   Cool, I have separate dedicated screens that I’m able to view the various bits of information I desire at the same time.  Now I want to be able to select on a different well on the first screen and have the other screens follow.  And, I want to be able to look at multiple sets of these screens for different wells at the same time.  How can I do that

146

Analyzing Device Communications with CrcGenerator

November 09, 2015 / 0 comments / in General  / by Ryan Ackerman

This is a utility that has outgrown its name. It was originally developed to help us to verify the Cyclic Redundancy Checks (CRCs) added to messages to guard against transmission errors. Once this basic framework was in place, however, it became an easy place for developers to add communications related features

134

Calling CygNet Studio Users!

October 29, 2015 / 0 comments / in General  / by Walter Goodwater

We know that Studio is a vital part of the CygNet user’s experience. Therefore we want to give you a voice to tell us your current and future needs as CygNet Studio users. Please take a few minutes and fill out the survey linked below (and please forward it to anyone else in your company who would be interested). Your input will be pivotal in helping us take the next steps with this important product.

133

Why token based polling: Partial success and command synergy

October 21, 2015 / 0 comments / in Measurement  / by Jacob Allred

In my ongoing theme to further educate you all on the reasons to use token based polling (otherwise known as Request New Device Data) we find ourselves on our 2nd installment of the series. In my previous post we covered the Reduced Overhead of the command. This time we’ll cover Partial success and Command synergy

134

Announcing the CygNet Depot

September 25, 2015 / 0 comments / in Applied_Engineering  / by Walter Goodwater

CygNet Applied Engineering is pleased to announce the release of the CygNet Depot. This tool was created to simplify interacting with CygNet file storage services. With the Depot, you have easy access to any file stored in your APPS or BSS and also your Group services. You can download, upload, drag-and-drop, delete, rename, copy, and paste. In addition, you can preview files (Studio screens, PDF documents, Excel spreadsheets, image files) and make in-place edits to text-based files (.txt, .xml, .vbs, etc.) without having to bother with downloading, editing, saving, then uploading.

134

Report Module 2015v2 Release

September 25, 2015 / 0 comments / in Applied_Engineering  / by Walter Goodwater

The CygNet Report Module just got even better. 2015 version 2 contains our most significant enhancements to the Report Module since its initial release, including a new report type, streamlined UI, column sorting, customizable email subject lines, and more.

147

Blog Feedback

September 08, 2015 / 0 comments / in General  / by CygNet Blog Admin

We want this blog to continue to provide our customers with the information you need to be successful with CygNet. To that end, we’d like your help.

Are there specific topics you always wondered about but haven’t found enough information on?

Do you have technical questions that you’ve never been able to get answered?

Are there parts of the CygNet product that remain a mystery to you?

133

Can you trust your critical text message notifications to be delivered by your wireless carrier?

August 24, 2015 / 0 comments / in Support  / by Jacob Allred

Here is a scenario that I’ve seen crop up several times in the last few months:

A point enters the alarm state and an SMS notification has been sent, but several hours later no one has acknowledged it yet. Investigation begins into this issue and I notice that the notification service (GNS) has logged a successful send to my field techs’ wireless carrier’s email address, there are no errors reported, but no one has responded to the callout. I call the tech and he says he never received the notification.

145

Tired of Attending the Same Old Events? Try Throwing Your Own Custom Event

August 18, 2015 / 0 comments / in API Applied_Engineering General Studio_Tips  / by Blake Miller

In my previous post How to change a tab strip selection, I discussed the use of HyperLinkSys as a means of passing data from a nested view screen to its parent screen. In that technique, the data passed from the nested view was used to change the selection of a tab strip on the parent screen. In keeping with the theme of initiating an action from a nested view, I will present a different technique using custom events for more complex interactions.

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