Recent Posts

What's New in Canvas 9.4, Part 3

Walter Goodwater


What's New in Canvas 9.4, Part 2

Walter Goodwater


What's New in Canvas 9.4, Part 1

Walter Goodwater


Announcing CygNet 9.4

Jacob Allred



Announcing CygNet 9.3

July 19, 2019 / 3 comments / in General Tech_Bulletin  / by Jacob Allred

We are pleased to announce that CygNet version 9.3 has completed our development and quality assurance cycles and is now available for download from the Weatherford CygNet download site. Here you can review the following highlights to see what is included in version 9.3.

For a full list, please see the Release Notes included in the 9.3 product documentation included on the CD Image.


Better Comm. Diagnostics Through Visualization

February 19, 2019 / 0 comments / in Canvas General  / by Walter Goodwater

It is not always easy to know when something is wrong with your comms. There are many different points of failure and it can be hard to know where to start looking when an issue is suspected. Even when you have all the data in front of you, it can be a hassle to find the signal in the noise.


Open Source Content Sharing

January 14, 2019 / 0 comments / in General  / by Adam Hintz

For a long time, we have wanted to create a place where we can share scripts, screens, tips and tricks with you – and where you can collaborate with other SCADA admins. GitHub is the perfect place to enable cooperative work; many people can benefit from a single submission.


Sending CygNet Feedback Inside Canvas

January 09, 2019 / 0 comments / in General  / by Luke Williams

Since launching the Canvas Training videos, we’ve already seen an uptick in inquiries regarding the application, I wanted to take a moment to make sure you all know about our reporting feedback mechanism…


Canvas Training Videos Now Available

January 08, 2019 / 0 comments / in General  / by Luke Williams

I am pleased to announce that a complete series of introductory Canvas training videos have been completed and are available for on-demand viewing


CygNet v9.2 has been released!

December 14, 2018 / 0 comments / in General  / by Jacob Allred

We are pleased to announce the release of CygNet version 9.2!

This new release brings with it some excellent new IoT features such as our new IoT EIE and IoT Sparkplug EIE. Both of these drivers use the MQTT protocol to subscribe to data from an MQTT publisher. We’ve also added an OPC Lufkin EIE and an OPC Weatherford EIE which allow you to collect data from these devices via OPC.


More WESC 2018 Slides

December 06, 2018 / 0 comments / in General WESC  / by CygNet Blog Admin

More slides from CygNet presentations at WESC 2018:


WESC 2018 Slides

December 03, 2018 / 0 comments / in General WESC  / by CygNet Blog Admin

Here are the slides for the CygNet presentations that took place at WESC 2018.


Now Introducing – REST APIs

November 30, 2018 / 0 comments / in General  / by Eric Nakaki

In our continued efforts to allow our customers to interact with CygNet how they would like we are pleased to announce a new set of REST APIs in this upcoming release, due out at the end of this year. This opens up possibilities for rapid development of web-based dashboards and other tooling. 


How To: Submit A Support Ticket

March 09, 2018 / 0 comments / in General  / by Luke Williams

Weatherford Software Support has undergone some big changes since last year, including migrating to a new support ticketing system.

Have you ever tried to submit a support request?  Have you done so using our new system?  It’s easier than ever, with some neat interactive features we want to make sure you know about.

Read on to find out how easy it is to get in touch with a support analyst.

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