Recent Posts

What's New in Canvas 9.4, Part 2

Walter Goodwater


What's New in Canvas 9.4, Part 1

Walter Goodwater


Announcing CygNet 9.4

Jacob Allred


2019 WESC Slide Deck review

Jacob Allred



Start using the Job Runner today

August 30, 2016 / 0 comments / in General  / by Luke Williams

How do you handle big, time consuming, scripted jobs in the HyperPoint Scripting Service?  When an operation consumes the single-threaded HSS process for longer than desired, other scripts may not execute in a timely fashion.

Do you want to utilize custom .NET assemblies from within CygNet’s VBScript environment?

What if you could do both, right now, from the HSS, with a few simple lines of script?

Good news.  You can!


Is your DDS Audit trail telling you everything it can?

July 05, 2016 / 0 comments / in General  / by Luke Williams

What was the last Data group added to a remote device?  Who edited the data element mapping inside a specific data group, and what was it set to before they changed it?

One of the challenges with administrating a CygNet site can be being aware of the changes made to device configurations, and who made them.


Do you have a large production VHS? Don’t fall into the allocation predicament!

June 28, 2016 / 0 comments / in General Support  / by Jacob Allred

If your production database is larger than 500 Gb, I’d like to take a moment to talk about a potential ticking time bomb that might be present in your production environment so that you have the tools necessary to disarm it before it detonates.

Extreme file fragmentation + Small disk allocation size = Disaster


WESC 2016 Breakout Slides

May 09, 2016 / 0 comments / in WESC  / by CygNet Blog Admin

Here are the slides from the CygNet breakout sessions presented at the 2016 Weatherford Enterprise Software Conference.


Canvas Introduction

May 03, 2016 / 0 comments / in Canvas General  / by Walter Goodwater

For any who weren’t able to see our introduction to Canvas at WESC 2016, we put together a video describing some of the new features. Take a look and be sure to fill out the feedback survey or use the comments below to give us your thoughts.


Canvas Feedback

April 26, 2016 / 0 comments / in WESC  / by Walter Goodwater

At WESC 2016, we offered our first look at Canvas, the new CygNet HMI. To provide feedback on Canvas and to sign-up for the Canvas Beta Program, please complete our user survey.


Do you have Cache to burn?

March 17, 2016 / 0 comments / in Support  / by Jacob Allred

Do you know how to tell if the cache on your machine is being used properly for your CygNet services? What are the effects of a rampant cache growth? We in CygNet Support have not only had to troubleshoot these issues, we’ve also found the tools needed to diagnose and fix these issues.


2016 Weatherford Enterprise Software Conference

March 10, 2016 / 0 comments / in General WESC  / by CygNet Blog Admin

Don’t forget to register for the 2016 Weatherford Enterprise Software Conference, to be held in Houston on April 25-27, 2016. This year we will be talking about the latest release for SCADA and Measurement, the launch of the CygNet Mobile app, new developments in lift optimization, and a deep-dive into the CygNet Designer, plus the first look at Canvas, our new screen authoring environment. You won’t want to miss out so sign up soon!


The plan to make CygNet truly redundant

January 21, 2016 / 0 comments / in General  / by CygNet Blog Admin

As many of you are well aware, CygNet does not have a great solution for productized failover.  You can replicate CygNet data.  You can setup a clustering environment to detect failures.  You can write scripts to swap config files in order to change a services role.  I’ve talked to many of you over the last month or two and for those who do have a working solution, it took a lot of work to setup, and takes a lot of work to maintain.

For those of you who are in this boat, or are afraid to get into the boat, I’m happy to announce that we have a team assembled and are working to vastly improve this process!


CygNet Operator is released!

January 18, 2016 / 0 comments / in General  / by CygNet Blog Admin

I’m happy to announce that CygNet Operator, our first mobile app, has been officially released!  I won’t go into details on the app as that was already covered in a previous post.  I just wanted to let you all know that you can find the app in the iTunes store by searching for “CygNet Operator”.  You can’t do anything with the app until you connect to a host, so we have a test site running that is publically available.  If you are interested, just email us and we will send you the details (

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