Jacob Allred
Jacob Allred has been working within CygNet since 2008. In his tenure with the company he has fulfilled a host of roles from supporting the product to managing the product. He is passionate about building software that people will find intuitive and easy to use.
Why token based polling: Partial success and command synergy
October 21, 2015 /
0 comments / in
Measurement
/ by Jacob Allred
In my ongoing theme to further educate you all on the reasons to use token based polling (otherwise known as Request New Device Data) we find ourselves on our 2nd installment of the series. In my previous post we covered the Reduced Overhead of the command. This time we’ll cover Partial success and Command synergy
Can you trust your critical text message notifications to be delivered by your wireless carrier?
August 24, 2015 /
0 comments / in
Support
/ by Jacob Allred
Here is a scenario that I’ve seen crop up several times in the last few months:
A point enters the alarm state and an SMS notification has been sent, but several hours later no one has acknowledged it yet. Investigation begins into this issue and I notice that the notification service (GNS) has logged a successful send to my field techs’ wireless carrier’s email address, there are no errors reported, but no one has responded to the callout. I call the tech and he says he never received the notification.
Why Token Based Polling: Reduced Overhead
July 16, 2015 /
0 comments / in
Measurement
/ by Jacob Allred
In my last post I talked about why TOKEN-based polling is the new best way to get your EFM data into CygNet Measurement; it’s now time to start backing up that claim. Let’s start with a simple one…
How does CygNet Measurement help me to reduce the polling overhead of my devices?
Why Token-Based Polling is Better than Sliced Bread
May 12, 2015 /
0 comments / in
Measurement
/ by Jacob Allred
There’s a new request in town, and it goes by the name “Request New Device Data” (and boy, does it mean business!).
In ye olde tyme Gas Measurement Repository (GMR), there was only one way to get data from the field, and that was by using date-based requests. When using a date-based request, you essentially are asking the devices: “What data do you have from 3 days ago until today?” This approach works for some cases, but isn’t very robust in other scenarios, many which are unforeseeable. Administrators typically need to build safety nets to handle any communication down times so that there is no data left uncollected
Why your analysts will love the new Measurement dashboard
March 11, 2015 /
0 comments / in
Measurement
/ by Jacob Allred
While the CygNet Measurement Dashboard control serves many roles in helping your analysts know what they need to be focusing on, the latest version adds the new “Analyst overview” display to make it even easier.
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