May 05, 2015 /
0 comments /
in General Support WESC /
by CygNet Blog Admin
Recently, I was asked to assist with a customer support call regarding a poorly performing CygNet Studio screen. Having just participated in Dan Snyder’s CygNet Database Service Diagnostics and Performance Tuning breakout session at this year’s WESC, I felt more than ready to take on this challenge. Surprisingly, the actual diagnostic and remediation process required was much more involved than I expected. My hope is that by describing, over the next several posts, the detailed process I went through to decrease the screen load time from 30 seconds to 3 seconds, you may come to understand the nuanced considerations required to craft and verify the most efficient solution for your particular needs.
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