Announcing CygNet 9.4

February 28, 2020 / 0 comments / in Canvas  General  Measurement  Product Release  Support  / by Jacob Allred

I am pleased to announce the release of CygNet 9.4! CygNet 9.4 has been in development since July 2019 and has a lot of new features that I am excited to bring to your CygNet deployments. Also, as a part of this release, we have transitioned to a new documentation delivery platform and have video content ready for you as well. Keep reading below for more details!

At a high level, the 9.4 release has a lot of added features. To help you get acquainted with this new release, we've cataloged our most significant enhancements below for your review:


Many new and enhanced controls, configuration and scripting options, and improved usability features have been implemented in Canvas v9.4. To make it easier to review, we've made a simple video to highlight the features. Take a look!


All release review videos will be hosted on our support site here which will require a support account to login:

Be sure to use your business email account to signup! You should automatically gain access to this content (along with training videos) if you're a current CygNet customer. If you have any issues, send an email to our support team (, and they'll help you gain access.

Enhanced Alarm Configuration (EAC)

CygNet now features an Enhanced Alarm Configuration, which provides the ability to either trigger an alarm (via configurable bit setting) or prevent an alarm from being triggered based on information from one or more points other than the original point being evaluated. The EAC configuration is available from the PNT Editor's Alarm Settings (Analog, Digital, Enumeration, String) pages.

Here is an introduction to the new feature set:


There are additional training videos available that showcase the new Enhanced Alarm Configuration available on our support portal here:

CygNet Measurement


CygNet Measurement has added new capabilities throughout the product for editing and managing liquid data for Nodes supporting periodic device history data. This includes support for liquid periodic data balances in the Balance control, and support for gas and liquid periodic data in normalization views created to ensure uniform data handling and publishing.


CygNet Dispatch now offers a new driver-assisted calibration option, which allows Dispatch to process events to amend calibration forms from select RTUs. In addition, we've added a broader range of job scheduling options, including allowing you to include non-meter specific jobs in schedules, display automatic calibration values in job reports, utilize separate post-calibration test standards if desired, and benefit from improved integration with CygNet Measurement and the FMS service.


In FMS Explorer, processing improvements in the Dashboard control enhance performance and responsiveness in all Dashboard data views. Several other enhancements have been introduced to support FMS interoperation with CygNet Dispatch when used to integrate field information results into your measurement data. These improvements include a new FMS “Accessory” Node type for auxiliary jobs, an added “Job” category of FMS validation rules, and extended functionality in the Job control, including reviewing calibration events, approving “verified” records without calibration changes, or deleting jobs as deemed necessary for administrative purposes.


Moving forward, all of our  product documentation will be available online via HTML pages. We believe that this will make it easier for you to keep up to date with the changes within the software, as well as simplify finding relevant data  more efficiently. One of the most significant benefits of this change is enhanced search capabilities and the ability to request additional documentation for specific sections within the help. This new web-based help will also allow us to add details to the documentation if issues are found with the content. We hope that this new change will help you to do your job more efficiently and faster.

To show off this new system, I invite you to review (and bookmark) our 9.4 product documentation here:

Or check out other popular CygNet documents that you would typically find in the "DOCS" directory on the CD image:

9.4 Release Notes

9.4 Upgrade Procedure

9.4 Supporting Documentation Overview

In closing

On behalf of the CygNet Engineering, Support, Product, and Documentation teams, I want to give a big Thank You to our CygNet community that has been actively engaging us regarding these new features. We couldn't have done all of this without your engagement. CygNet 9.4 has been a great release where the CygNet product continues to be shaped and molded by the community to continue to meet the unique, challenging, and evolving needs of the Oil and Gas industry.

If you have feedback on anything included in this post, please use the comment section below. There is a review process for comments so your post won't show up immediately, but should be posted as soon as approved.

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